As an industry leader, Royal takes a strong stance against fraud, waste and abuse in home healthcare. We maintain stringent standards for regulatory compliance and are ardent advocates for anti-fraud reforms

Prevention and Education

The best way to fight fraudulent activity is to prevent it. We communicate clear standards and expectations for employee activities, and require periodic, mandatory compliance training for all employees. Compliance is a consistent focus at Royal, with employees trained upon hire, as regulations change, and re-trained at least annually to reinforce compliance standards. 

Knowledge and adherence to our compliance standards is expected of all Royal employees, and any employee with questions or concerns is encouraged to seek guidance from their supervisor, the Compliance staff, or through our 24/7 compliance hotline 281.509.3585.

Detailed Monitoring

Royal engages in frequent reviews of company activities to confirm compliance with all laws and regulations. Reviews include care center assessments, audits of clinical operations, conditions of participation and other areas and monitoring of other key activities. Further, we perform periodical medical records reviews throughout the year to ensure ongoing adherence to the Conditions of Participation, Medicare coverage and eligibility guidelines and compliance with other regulations. 

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